NEED HELP?

Please browse our frequently asked questions below.

WHERE IS MY ORDER?

Due to the extremely high ordering volume and holiday delay, orders are taking longer to ship than normal. Orders are processed in the order that they were received, If it has been more than 10-12 business days (Monday thru Friday) since you placed your order, please use the form below to contact us and we are happy to help track your order.

I'M NOT ABLE TO LOGIN TO MY ACCOUNT

If your old login is no longer working, please head to the login page and click "Create An Account."

GIFT CARD NOT WORKING?

In the gift card box on the cart page, enter your code (it should be a series of letters and numbers separated by dashes: SHGX0-CM1QK-Z3CMS) and click “Activate”

If you get an error message that says the card is invalid please double-check the card number – sometimes capital O should be a zero 0 same for capital I should be a 1 or vice-versa.

If you still get an error please email us using the form below and we will check to see what the issue is.

QUESTIONS OR FEEDBACK? PLEASE CONTACT US USING THE FORM BELOW.

Phone Support: 866.533.2167